Shipping policy

Shipping Policy

Last Updated: October 14, 2026

Thank you for choosing GESTION XYZ TECHNOLOGIE CULTURELLE INC. for your gardening equipment needs. We take great pride in ensuring that your watering cans, pruning shears, and hand trowels are carefully packaged and dispatched promptly to your door.

Shipping Rates & Delivery Thresholds

We aim to keep shipping simple, affordable, and transparent:

Order Total (USD) Shipping Fee Estimated Delivery Time

$10.00 USD and Above

FREE Shipping

5 - 10 Business Days

Under $10.00 USD

$5.99 USD (Standard Flat Rate)

5 - 10 Business Days

Order Processing Times

  • Standard Processing: All orders are processed within 1 to 3 business days (excluding weekends and statutory holidays) after receiving your order confirmation email.

  • Order Confirmation: You will receive a notification email once your order has been placed, and another notification containing your tracking number once your package has shipped.

Shipping Carriers & Tracking

We partner with reliable postal carriers to ensure safe transit of your gardening tools. Once your package is dispatched, you will receive an automated email containing a tracking number and link. Please allow 24–48 hours for tracking details to update on the carrier's network.

Address Accuracy & Modifications

Please double-check your shipping address during checkout. GESTION XYZ TECHNOLOGIE CULTURELLE INC. is not responsible for orders shipped to incorrect or incomplete addresses provided by the buyer. If you notice an error in your delivery address, contact us immediately at [email protected]. Once an order has been handed over to the carrier, address modifications can no longer be made.

Lost, Stolen, or Damaged Packages

  • Damaged in Transit: If your package arrives visibly damaged or tools are compromised, please save all packaging materials and take photos immediately. Contact our support team at [email protected] so we can file a claim and send a replacement.

  • Lost or Stolen Packages: If your tracking information states that your package was delivered but you have not received it, please check with household members or neighbors first, then contact us for assistance.