Privacy policy

Privacy Policy

Last Updated: October 14, 2026

At GESTION XYZ TECHNOLOGIE CULTURELLE INC. (operating via kkpx4n-4e.myshopify.com), we deeply respect your personal privacy. This Privacy Policy outlines how your personal information is collected, used, shared, and protected when you visit or make a purchase from our store.

1. Information We Collect

When you visit our site or purchase our gardening products, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases.

A. Personal Information You Provide Directly

  • Contact Data: Full name, email address ([email protected] communications), phone number, billing address, and shipping address.

  • Payment Data: Credit card details, payment processor tokens, and billing details (processed securely via encrypted third-party payment gateways; we do not store full credit card details on our servers).

  • Order Details: Information regarding the specific items purchased (e.g., watering cans, pruning tools, garden trowels) and transactional history.

B. Automatically Collected Information (Device & Usage Data)

When you browse our website, Shopify and automated analytics tools collect information such as:

  • IP address, browser type, and operating system.

  • Time zone and language settings.

  • Pages or products viewed, search terms, referring websites, and how you interact with the platform.

  • Cookies, log files, web beacons, tags, and pixels.

2. How We Use Your Information

We use the collected information for the following legitimate business purposes:

  • Order Fulfillment: Processing payments, arranging shipping, generating invoices, and providing order confirmations and tracking updates.

  • Customer Support: Responding to questions, troubleshooting product inquiries, and processing returns or refunds.

  • Store Optimization: Improving user navigation, analyzing website traffic patterns, and measuring marketing performance.

  • Legal Compliance: Fulfilling statutory obligations, tax reporting, and preventing fraudulent transactions.

3. Sharing Your Personal Information

We do not sell, rent, or trade your personal information. However, we share your data with trusted service providers who assist us in operating our business:

  • Shopify: Our e-commerce store is hosted on Shopify Inc., which powers our online store platform. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.

  • Payment Processors: Payment gateways (such as Stripe, PayPal, or Shopify Payments) process financial transactions securely.

  • Shipping Carriers: Carrier partners (such as Canada Post, USPS, FedEx, or UPS) receive your delivery address and contact information to fulfill orders.

  • Legal Requirements: We may disclose personal information if required by law, regulation, search warrant, subpoena, or to protect our rights and property.

4. Cookies and Tracking Technologies

Our website utilizes cookies to enhance your shopping experience, remember shopping cart items, and understand site analytics. You can choose to disable or block cookies through your browser settings, though doing so may affect certain features of the store.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, subject to applicable regulatory retention mandates.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, update, or request deletion of the personal data we hold about you. If you would like to exercise these rights, please contact our privacy officer at [email protected].

7. Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or alteration.